Privacy and Security Policy
Our Privacy Commitment
Your privacy is very important to easternshorethermal.com, and we take your right to privacy seriously. This Privacy Policy explains our privacy practices, including what type of information we collect, what we do with that information, and how we protect it. This Privacy Policy applies to information about individual users of our website, easternshorethermal.com (the “Website”), and its on-line features and services, as well as to personal information obtained by Eastern Shore Thermal and Night Vision when you call, email, or otherwise communicate or interact with Eastern Shore Thermal and Night Vision. The services offered through the Website and all related communications, whether on-line or otherwise, are collectively referred to herein as “Offered Services”.
This Privacy Policy is part of the Terms and Conditions of Use of the Website for individual users (“Terms of Use”), and by accessing or using the Website, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use the Website. This Privacy Policy and the Terms of Use referenced herein apply to individuals who interact with Eastern Shore Thermal and Night Vision.
This Privacy Policy may change at any time, so please check it often. Such changes are effective immediately by posting the revised Privacy Policy on the Website. Your continued use of the Website after such modifications constitutes your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy.
Children
Neither the Website nor any Offered Services are intended to be used by children under 18 years of age. No one under age 18 is eligible to use the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information about yourself through the Website. If we learn we have collected or received personal information from a person under the age of 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
Information We Collect about You
In General. By visiting the Website or using Offered Services, we may collect personal information about you generally limited to your name and email address or other information that you provide voluntarily. The types of personal information we collect and share depend on the service or interaction that you have with us (see “Personal Information” below for details).
You may visit the Website without identifying who you are or providing any personally identifiable information about yourself – that is information that specifically identifies a particular individual, such as name, address, or phone number. Therefore, unless an individual provides personally identifiable information about himself or herself, an individual using the Website is anonymous to us.
When you visit the Website, the Website captures certain common technical information automatically. This information may include your Internet Protocol (IP) address, browser type and computer operating system, device type, application software, time and date you visit the Website, traffic patterns and usage data such as the pages you access, the address of the third-party website that directed you to our Website, or the third-party website you visit when you leave our Website. Eastern Shore Thermal and Night Vision uses this information to understand patterns of site activity, including aggregated user demographics, and to improve the Website so it is more useful to you. Although Eastern Shore Thermal and Night Vision does not use or maintain any type of network activity or device information in a manner that identifies you, or that relates to, describes, or is reasonably capable of being associated with or linked to you or your household, some of this information may qualify as Personal Information” or “Personal Data” under applicable law.
Personal Information
Eastern Shore Thermal and Night Vision may collect personal information as a result of your interaction through the Website (i.e., using the Contact Us feature), or by you choosing to communicate with Eastern Shore Thermal and Night Vision by phone or email to ask a question or report a technical issue. Such communications may also be for other purposes, including, but not limited to:
You may choose to provide optional information such as name and contact details.
If you are using an Offered Service, information necessary to provide the service you have requested.
Location Information
We may collect information about your location when you access or use the Website. We may collect
information regarding your general location using your IP address. If you access or use the Website
from a mobile device, we may collect more precise geolocation information from your mobile device.
This information may be used to customize certain features of the Website and to provide you with
location-based services. This information may also be used to send push notifications, which appear on
the display of your mobile device in the form of a badge, alert or banner, and allow mobile applications
to send information to your mobile device even when the application is not in use.
Use of Information Collected
Eastern Shore Thermal and Night Vision will not sell, trade, or otherwise share or transfer to third parties your personal information other than specified below:
Consultants and Service Providers. Eastern Shore Thermal and Night Vision may disclose personal information to third party consultants and service providers (such as third parties that provide services such as hosting, support, maintenance and repair, mail delivery, evaluation data analysis, data cleansing, promotion administration and fulfillment, advertising, marketing and promotional activities, fraud protection and risk reduction) to the extent that they require access to our databases, or the personal information contained in our databases.
Enforcement of Rights/Security. Eastern Shore Thermal and Night Vision reserves the right to release personal information (i) when Eastern Shore Thermal and Night Vision is under legal compulsion to do so (e.g. we have received a subpoena) or Eastern Shore Thermal and Night Vision otherwise believes that the law requires us to do so, (ii) when Eastern Shore Thermal and Night Vision believes it is necessary to protect and/or enforce the rights, property interests, or safety of Eastern Shore Thermal and Night Vision, our users or others, or (iii) as Eastern Shore Thermal and Night Vision deems necessary to resolve disputes, troubleshoot problems, prevent fraud and otherwise enforce the Privacy Policy and Terms of Use.
Reorganization or Sale of the Company. In the event that Eastern Shore Thermal and Night Vision is merged with or becomes part of another organization, or in the event that Eastern Shore Thermal and Night Vision is sold or it sells all or substantially all of its assets or is otherwise reorganized, the personal information Eastern Shore Thermal and Night Vision collects will be one of the transferred assets to the acquiring or reorganized entity.
As Otherwise Required or Allowed by Law. Eastern Shore Thermal and Night Vision may transfer personal information to third parties where we are expressly authorized or required by applicable law to do so.
Cookies
Eastern Shore Thermal and Night Vision uses cookies, which are small data files created by a website server and stored by your browser, that may be used to recognize users of the Website when they return to the Website, collect usage information and remember users’ preferences. We use cookies to keep track of and enhance certain user activities on our Website. We also use cookies to evaluate our web traffic, enhance our communications, and evaluate the effectiveness of our internet-based advertising. See “Interest-Based Behavioral Advertising” below for more information.
Data Retention
In general, we will only retain your personal data for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of the data and the reason that we have the data in the first place. As Eastern Shore Thermal and Night Vision’s business is subject to federal laws and regulations that include various record-keeping requirements, our data retention practices are designed to comply with such laws.
Personal Information Removal
If you have provided personal information to Eastern Shore Thermal and Night Vision you may request that Eastern Shore Thermal and Night Vision delete such information. Eastern Shore Thermal and Night Vision will delete such information, unless Eastern Shore Thermal and Night Vision has a legitimate or lawful purpose to retain it or is otherwise required by law to retain it. You may make your request by emailing our support team at: easternshorethermal@gmail.com. We may ask you to provide additional information in order to verify your identity before proceeding with your request. Such additional information will be used only for identity verification and for security or fraud-prevention purposes. If such additional information is required and we are unable to contact you with the contact information you have provided, we may be unable to respond to your request. We will work to respond to your request within 45 days from the date of receipt of your request or after we receive all information necessary process the request, as applicable.
Security
We operate secure data networks protected by industry standard firewall and password protection systems, which are periodically reviewed and enhanced. We do not, however, guarantee that unauthorized or inadvertent disclosure will never occur.
The importance of security for all personally identifiable information associated with our users is of utmost concern to us. We encrypt your personally identifiable information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. You acknowledge that there are security and privacy limitations of the Internet beyond our control, that the security, integrity and privacy of any and all information and data exchanged between you and us through the Website or email cannot be guaranteed, and any such information and data may be viewed or tampered with in transit by a third party.
Visitors Outside the United States
The Website is hosted in the United States and intended for use by residents of the United States. If you are visiting the Website from outside the United States, your information may be transferred to, stored and processed in the United States. The data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under applicable law. By using the Website and/or providing personal information to us, you consent to transfer of your information to our facilities for use as described in this Privacy Policy.
Changes to this Privacy Policy
Except to the extent limited by applicable law, we reserve the right to update this Privacy Policy to reflect changes to our information practices by prominently posting notice of the update on the Website. Updates will become effective immediately after posting the updates to the Privacy Policy and apply to all information collected about you. If we make a change to this Privacy Policy that materially impacts previously collected personal information, we will send an email notification to your email address if we have your email address in our records.
Information privacy and security is a partnership and a key aspect of our business. Please read the Terms of Use for more information about account registration and other aspects of the Website’s operations.
Shipping Policy
We ship to all 50 states. We ship with the United States Postal Service (USPS Fed-Ex). We ship Monday thru Friday 9am-4pm Eastern Standard Time. Customers can request the used USPS, Fed-Ex services at time of purchase.
Orders are processed in the order they are received. Orders may arrive in more than one box with the
invoice on the outside of the box. We offer local pickup in Maryland.
Sales Tax
We are based in Maryland, therefore, we only charge 6% sales tax to MD residents. If you live outside of Maryland, there is no sales tax charged for online orders. You are responsible to pay any sales and/or use tax due in your state of residence.
Order Delivery Information
All shipping times are quoted in business days (Monday-Friday), not calendar days. Weekends and holidays are not considered business days.
We do our best to get your package out on time, however the transit times listed are estimated and cannot be guaranteed by Eastern Shore Thermal and Night Vision. Please plan accordingly.
Shipping Charges
Customer is responsible for all shipping costs including return shipping if a package is refused. If an issue arises, whether the background check is denied or the sale cannot be completed for any reason whatsoever, the customer is fully responsible for shipping costs to return the merchandise to Eastern Shore Thermal and Night Vision. By completing an order through this website, you are acknowledging and consenting to the above statements and claim full responsibility for any and all shipping charges for your order.
Shipping charges are based on the total cost of your order. Weekends and Holidays will delay shipment. Shipping charges are subject to change without notice.
Exports
We currently do not export any product outside the United States.
United States Orders
Miscellaneous Shipping Information
Insurance Fee – $20.00 per orders (Not including accessory only orders)
Shipping rates (USPS, Fed-Ex) are based on weight, size of product, zone (location) and the method of shipment you choose.
All sales final. No returns or refunds.
We will only ship to the address listed . We do not ship to P.O. Box.
Defective Items- These must be returned to the Manufacturer for repair or refund
You, the customer, is responsible to know your state and local laws regarding specific products you may want to order.